We want you to be totally satisfied with your purchase. However, if there are any issues with your purchase we’d be happy to help fix the problem.
If you are not satisfied, you can walk-in and exchange your purchase with another item with same pricing within 14 days in any F.O.S outlet nationwide after you have received the items.
Please make sure that the product tag is not removed from the item and the F.O.S Online Store hardcopy receipt must be provided for the verification of exchange approval.
Do take note we may refuse for exchanges if fraud or abuse is suspected. Please read and understand our Terms & Conditions during Check Out.
Refund is not allowed, we strongly advise you to read and understand our Terms & Conditions during Check Out.